Policies
Shipping Policy:
Glad Oil, LLC offers $5.00 Flat Rate shipping for all online excluding any larger items which require more packing.
Typically, all orders ship within one to two business days of purchase. Glad Oil, LLC does not operate over the weekends, and orders placed over the weekend will ship out the following Monday or Tuesday. During busy periods, including holidays and sales periods, the processing time can increase to 2-3 business days before your package is shipped.
We currently do not offer international shipping.
Back Orders:
If an item is backordered it will ship as soon as it is in stock. For any questions regarding out of stock items please contact us at info@gladoil.com.
Returns:
Glad Oil, LLC offers a 30day return policy. If it is within the 30 days, we will happily accept any return from you. Once we receive the product back, we will issue a full product refund. Please include the order number in the package to ensure we issue the credit to the correct person. We do not accept returns on any open products. Please keep in mind, original shipping is not credited back, and customers are responsible to pay for return shipping. Partial refunds may be issued for any product received in damaged conditions.
Please mail to us at-
Glad Oil, LLC
2425 2nd Ave N Apt 69
Lake Worth, FL 33461
Defective or damaged product policy:
If your order arrives with any damages, please contact us right away and we would be happy to assist you. Please email and include a photo. Please also include a detailed description of the problem along with your order number. Product will be replaced, or a refund can be submitted.